Frequently asked questions

Frequently Asked Questions (FAQ) About PurityLabs

1. What does PurityLabs sell?

Answer: PurityLabs offers a range of high-quality health products and supplements designed to improve overall well-being.

Ordering and Payment

2. How do I place an order?

Answer: You can easily place an order by selecting our products and adding them to your shopping cart on our website. Follow the instructions at checkout to complete your order.

3. What payment methods are accepted?

Answer: We accept Visa, Mastercard, American Express, Apple Pay, PayPal, iDeal, Bancontact and Klarna.

Shipping and Delivery

4. How much does shipping cost?

Answer: Enjoy free shipping on all orders within the Netherlands and Belgium. We do not charge any hidden shipping costs.

5. How long will it take to receive my order?

Answer: Usually, delivery takes place within 1-2 business days from the date of shipment.

6. How can I track the status of my order?

Answer: Once your order ships, you will receive a tracking number via email. You can track your order via the DHL or UPS website or through the order tracking portal.

Returns and Refunds Policy

7. What is your return policy?

Answer: Items can be returned in their original condition within 30 days of delivery. To initiate the return process, please contact customer service.